Minimum requirements:• Degree in Industrial or Process Engineering, Statistical Analysis or related • A minimum of 3-5 years in Customer Experience Design • Experience designing complex solutions for digital environments • Clearly articulating concepts and rationale • Proficiency in Microsoft Office Suite Responsibilities:• To design customer experiences using the Steve Towers Customer Experience Management Method for the products, new concepts and innovations across the company, in brand-specific experiences, portfolio-wide strategies, and discipline focused initiatives.