D

Director of Education Consulting

Director of Education Consulting
Full-time
Remote
Worldwide
A company is looking for a Director, Education Impact Consulting.
Key Responsibilities

Define and evolve customer engagement models and adoption best practices
Manage and coach a high-performing team to drive product adoption
Collaborate with cross-functional teams to align customer engagement processes

Required Qualifications

10+ years of experience in Customer Success or related fields, with 4+ years in leadership
Experience leading teams in multi-product SAAS environments
Strong understanding of customer success methodologies and user adoption best practices
K12, Government, or Public sector experience required
Bachelor's degree required; advanced degree preferred